ik1971 Privacy
Policy

ik1971 collects personal data through several channels: directly from you when you register an account or interact with our platform, automatically through your use of the website or application, and — where necessary — from trusted third parties such as payment processors and identity verification providers.

1.1 Information You Provide Directly

When you register an account, complete KYC verification, make a deposit or withdrawal, or contact our support team, you may provide us with:

• Identity data: Full legal name, date of birth, gender, and National Identity Card (NID) number.
• Contact data: Email address, Bangladeshi mobile phone number, and residential address (city, district, division).
• Financial data: bKash number, Nagad number, Rocket number, bank account details, Visa/Mastercard details (card number is never stored in full — only the last four digits and expiry date are retained for reference).
• Verification documents: Scanned or photographed copies of your NID, passport, or other government-issued identity document submitted during KYC review.
• Communications data: The content of emails, live chat transcripts, or support tickets you send to ik1971.
• Responsible gaming data: Any deposit limits, loss limits, session time limits, or self-exclusion preferences you set on your account.

1.2 Information Collected Automatically

When you access and use the ik1971 platform, we automatically collect certain technical and behavioural data, including:

• Device & technical data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Usage data: Pages visited, games played, wagers placed, session duration, click patterns, and in-game events.
• Transaction data: Records of all deposits, withdrawals, bonus claims, and bet history associated with your account.
• Geolocation data: Approximate geographic location derived from your IP address, used to verify that you are accessing the platform from Bangladesh and to comply with our access control obligations.
• Cookie and tracking data: See Section 4 for full details on cookies and similar tracking technologies.

1.3 Information from Third Parties

In certain circumstances, ik1971 may receive personal data about you from trusted third-party sources. This includes identity verification data returned by our KYC partners when processing your NID or passport, fraud-risk signals from payment security providers, and — where you have given explicit consent — data from social login providers if that feature is offered. We handle all third-party sourced data under the same standards as data collected directly from you.

ik1971 processes your personal data only for lawful, specified purposes. The table below summarises the primary purposes for which we use your data and the legal basis under which each processing activity is carried out.

2.1 Marketing Communications

ik1971 will only send you promotional emails, SMS notifications, or in-platform push messages if you have explicitly opted in to receive them during registration or via your account communication preferences. Each marketing message includes a clear and functional opt-out mechanism. You may also unsubscribe at any time by contacting our support team at [email protected].

Withdrawing your marketing consent does not affect your ability to use the ik1971 platform. Transactional communications — such as deposit confirmations, withdrawal notifications, and account security alerts — are sent regardless of your marketing preferences, as they are necessary for the operation of your account.

2.2 Automated Decision-Making

ik1971 uses automated systems to detect potentially fraudulent activity, identify problem gambling patterns, and enforce responsible gaming limits. These systems may result in automatic account restrictions or temporary holds pending manual review. Where an automated decision has a significant effect on you, you have the right to request a manual review by a member of our compliance team. Please contact us at [email protected] to initiate such a review.

ik1971 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

3.1 Payment Service Providers

To process your deposits and withdrawals, ik1971 shares your relevant financial data with our integrated payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Islami Bank, City Bank, Sonali Bank, Visa, and Mastercard. Each payment partner operates under its own privacy policy and is independently responsible for the data it processes. ik1971 does not store full card numbers or mobile banking PINs.

3.2 Identity Verification Partners

To meet our KYC and AML obligations, ik1971 engages accredited third-party identity verification providers. When you submit KYC documents, those documents and associated identity data are transmitted securely to our verification partner for processing. Verification results are returned to ik1971 and stored on your account record. KYC documents are not retained by our verification partners beyond the period required to complete the verification process.

3.3 Game Providers

Games on ik1971 are supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. These providers may receive your player ID and session token to authenticate your game session and record game outcomes. They do not receive your full identity data, financial account details, or contact information.

3.4 Legal & Regulatory Disclosure

ik1971 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts if required to do so by applicable law, a valid court order, or in connection with the investigation of a suspected criminal offence. We will notify you of any such disclosure where we are legally permitted to do so.

ik1971 uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences, and gather analytics data that helps us improve the user experience. By continuing to use the ik1971 platform, you consent to our use of cookies as described in this section.

4.1 Types of Cookies We Use

4.2 Managing Cookies

You can control or delete cookies at any time through your browser settings. Most modern browsers allow you to refuse new cookies, delete existing cookies, or be notified when a new cookie is set. Please be aware that disabling strictly necessary cookies will prevent the ik1971 platform from functioning correctly — in particular, you will not be able to maintain a logged-in session or complete financial transactions.

Analytics and marketing cookies can be disabled without affecting core platform functionality. Instructions for managing cookies in the most common browsers are available through each browser's help documentation.

ik1971 employs a layered security architecture to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for all sensitive data stored at rest, including KYC documents and financial records.
• Role-based access control (RBAC) ensuring that staff members can only access the data necessary for their specific job function.
• Multi-factor authentication (MFA) requirements for all staff accessing internal systems containing player data.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Continuous real-time monitoring of server infrastructure for anomalous access patterns and potential intrusion attempts.
• Incident response procedures that ensure rapid containment and notification in the event of a data breach.

5.1 Data Retention Periods

ik1971 retains your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable law. Our standard retention periods are:

• Active account data: Retained for the duration of your account relationship with ik1971.
• KYC and identity documents: Retained for a minimum of 5 years following account closure, in accordance with anti-money-laundering obligations.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Support communications: Retained for up to 3 years from the date of the interaction.
• Marketing consent records: Retained for the duration of your account, plus 2 years following account closure or withdrawal of consent.
• Anonymised analytics data: May be retained indefinitely, as it cannot be linked back to any individual.

When data reaches the end of its retention period, it is securely deleted or irreversibly anonymised. If you request deletion of your account before the end of a mandatory retention period, we will restrict processing of your data to compliance purposes only and delete it as soon as the retention obligation expires.

As a player on the ik1971 platform, you hold a number of rights in respect of your personal data. ik1971 is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights described below, please contact our support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days.

6.1 Right of Access

You have the right to request a copy of all personal data that ik1971 holds about you. We will provide this in a structured, commonly used, machine-readable format (typically JSON or CSV) at no charge.

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update your basic contact details (email address, phone number) directly from within your account settings. For identity data that was submitted as part of KYC verification, corrections must be submitted with supporting documentation.

6.3 Right to Erasure

You may request the deletion of your personal data where: (a) the data is no longer necessary for the purposes for which it was collected; (b) you withdraw consent and there is no other legal basis for processing; or (c) the data has been unlawfully processed. Please note that ik1971 is subject to legal data retention obligations (primarily AML regulations), which may prevent us from fulfilling a deletion request immediately. In such cases, we will restrict active processing of your data and delete it as soon as the legal retention period expires.

6.4 Right to Restriction of Processing

You have the right to request that ik1971 restricts the processing of your personal data in certain circumstances — for example, while a rectification request is being reviewed, or where you contest the legal basis for processing. During a restriction period, ik1971 will store your data but will not actively process it beyond what is required by law.

6.5 Right to Data Portability

Where processing is based on your consent or on a contractual obligation, you have the right to receive your personal data in a portable format and to request that it be transferred to another service provider where technically feasible.

6.6 Right to Object

You have the right to object to the processing of your personal data where that processing is based on ik1971's legitimate interests. You also have an absolute right to object to the use of your data for direct marketing purposes at any time, and we will honour that objection without requiring justification.

The ik1971 platform is strictly intended for adults aged 18 and above. We do not knowingly collect, store, or process personal data relating to any person under the age of 18. Our registration process includes mandatory age verification designed to identify and prevent underage access.

If ik1971 discovers that an account has been opened by, or that personal data has been collected from, a person under the age of 18, we will immediately suspend the account, delete all associated personal data (other than records required for legal compliance), void any transactions, and — where appropriate — notify relevant authorities.

If you are a parent or guardian and believe that a minor in your care has created an account or submitted personal data to ik1971 without your knowledge, please contact us immediately at [email protected]. We will investigate and respond within 24 hours.

ik1971 reviews this Privacy Policy periodically and will update it to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this policy, we will notify registered players via email and display a prominent notice on the ik1971 platform at least 14 days before the updated policy takes effect.

The effective date at the top of this document indicates when the current version entered into force. We recommend bookmarking this page and reviewing it periodically to stay informed about how ik1971 handles your personal data.

Continued use of the ik1971 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this policy, you should cease using the platform and contact us to close your account.

8.1 Contact Our Data Team

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the ik1971 data team through the following channels:

• Email: [email protected] (subject line: "Privacy Enquiry")
• Live Chat: Available daily 8:00 AM – 12:00 AM Bangladesh Standard Time (BST, UTC+6)
• Service area: Serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar

We are committed to resolving all privacy-related enquiries promptly and transparently. This Privacy Policy was last reviewed on 1 January 2026.